7 general skills or competencies (Job family competencies) for Computer Operator III
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Documents the processes used in troubleshooting and repairing computer hardware.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Informs the management of the problems that need to be solved in our computer hardware.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Leverages advanced troubleshooting techniques to fix complex computer hardware issues.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Guides the team in troubleshooting and repairing computer hardware issues.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops security measures and standards for all computer hardware in the IT environment.
See 4 More Skill Behaviors
Skill definition-Diagnosing the cause of a fault in a computer system and resolving the identified issues to maintain its reliability and functionality.
Level 1 Behaviors
(General Familiarity)
Identifies the importance and benefits of computer troubleshooting.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Reports the lack of expected functionality in our computer system to the management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Runs diagnostic tests to determine the source of the problem in the computer system.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates the feasibility of emerging troubleshooting techniques in resolving computer problems.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Generates innovative troubleshooting solutions to restore the functionality of our systems.
See 4 More Skill Behaviors
6 soft skills or competencies (core competencies) for Computer Operator III
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
See 4 More Skill Behaviors
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
See 4 More Skill Behaviors
Summary of Computer Operator III skills and competencies
There are 0 hard skills for Computer Operator III.
7 general skills for Computer Operator III, Computer Hardware, Computer Troubleshooting, IT Environment, etc.
6 soft skills for Computer Operator III, Standard Operating Procedures (SOP), Attention to Detail, Time Management, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operator III, he or she needs to be proficient in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be skilled in Time Management.